Ramy Mahyoub

2011 Mar - 2021 May

Restaurant Manager

Rotana hotels Dubai

• Addressed and resolved strategy issues to support sales management and guide business direction. • Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles. • Promoted business strategy by implementing improvements based on guest feedback. • Assisting F&B manager on the F&B outlet operation (five outlets) • Built talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills. • Established objectives to offer team members clear roadmap to help company achieve overall goals. • Ma • Achieve excellent customer satisfaction • Handled busy operations up to 1000pax per meal • Handled banquet operation such meeting rooms and ODC • Handled Cashiering system and monitor transaction to make sure it followed the standards • Responsible for pre opining of the new outlets in property • Trained and guided team members to maintain high productivity and performance metrics.

2014

Group Training Techniques

rotana hotels