Customer Service
Mohammed Farag
Mansoura, Mogmmaa El MahakemCustomer Care Representative
15+ YearsBachelors DegreeComputer skillsCommunication
About Summary
I'm currently working as Complaint Adviser at Vodafone UK account. With excellent profile of proven commitment and adherence to the policies and rules, adding value to my work.
General Info
Gender
Male
Age
41 Years
Marital Status
Married
Nationality
Egypt
Employment Readiness
Immediate start
Contract Type
Full Time
Skills
Computer skillsCommunicationLeadershipTeamworkInterpersonalFast LearnerProblem-solvingSelf-managementWillingness to learnMulti-taskingBusiness CorrespondenceTelephone conversationsInternet SearchConducting presentationsCreativeTraining & DevelopmentEmail usage knowledgeMS PowerpointMS ExcelMS Word
Languages
Arabic, English, Other
Driving License
No
has a vehicle
No
License Category
Scooter
Education Level
Bachelors Degree
CV
View CV
Work Experience
2020 Jan - 2022 Feb
International Account Advisor
VOIS_ Vodafone UK Account
Answering inbound calls from customers with queries or technical problems with their mobile phones across Bill Pay customers Accurately documenting all calls received using the appropriate computer systems Working to achievable targets within a strong team orientated environment
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