Customer Service
shrouk ahmed
Cairo, Ain Shams
Research Writer3-5 YearsBachelors DegreeComputer skillsTeamwork
About Summary
have worked about 4 years as IT helpdesk engineer,have good knowledge in HW /SW issues , good knowledge at most of OS, have CCNA, MCSA ,Install computer Applications and ,Troubleshoot and maintain all types of Computer, Maintain Internet ADSL and Leased Lines , configure ip phones , switches , route
General Info
Gender
Female
Age
29 years
Marital Status
Married
Nationality
Egypt
Employment Readiness
Immediate start
Contract Type
Part Time
Skills
Computer skillsTeamworkInterpersonalFast LearnerAdaptabilitySelf-managementProblem-solvingWillingness to learnMulti-taskingNegotiationBusiness CorrespondenceTelephone conversationsInternet SearchConducting presentationsCreativeTraining & DevelopmentDocuments AuditEmail usage knowledgeWorking with DatabasesStaff MotivationMS PowerpointMS ExcelMS WordPhotoshopAutoCAD
Languages
Arabic , English , Italian
Driving License
No
has a vehicle
No
License Category
Private Passenger Vehicle
Education Level
Bachelors Degree
Work Experience
2022 Mar - 2023 Oct
IT Technical engineer
TTG
i have worked for 4 years as helpdesk engineer and a freelancer as social media coordinator
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