mohamed hosam
About Summary
possess organizational and leadership skills, excellent communication and interpersonal skills, problem-solving aptitude, hands-on experience in customer service or sales, and a solid understanding of hospitality procedures and best practices.
General Info
2010 May - 2024 Apr
Food and beverage manager
Lavista
Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements Identify customers needs and respond proactively
2010 May - 2024 Apr
Barista
lavista
Prepare and serve coffee and tea drinks that meet quality standards Properly handle and maintain all equipment Respond to orders, questions, concerns, and complaints in a polite and efficient manner Accurately handle cash and credit card payments, following appropriate cash-handling procedures
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